The perfect cable inquiry: How to save yourself unnecessary queries

Making the right cable requests – how to avoid delays and save costs

The key is in the detail. So it makes sense to be precise even during the quotation request process. A vague request can lead to misunderstandings, follow-up questions and delays in the quotation process. On the other hand, those who provide detailed information save themselves and their suppliers time – and sometimes money. This example from everyday life shows how quickly a generally formulated inquiry can lead to time-consuming inquiries and therefore delays in the ordering process: “Please quote for 6000 m NA2XS(F)2Y 150/25 thick sheath.” Below is an example of what a detailed inquiry could look like: ✔ 6000 m NA2XS(F)2Y 1x150RM/25 12/20 kV
✔ Sheath wall thickness 3 mm Minimum value
1000 m individual lengths
Tolerance ±3%
✔ Empty drum collection desired
✔ Execution August 2025
✔ DAP Hanover
✔ Acceptance time Monday and Wednesday only
✔ Fix metals on the day of the clarified order This information not only helps the supplier, but also the customer. A detailed inquiry ensures a fast, accurate and, above all, comparable offer. Translated with DeepL.com (free version)

Type designation – the exact specification is crucial

As there are many different cable types, the** type designation** must be correct. This describes each structural element and is therefore the most important information for preparing a concrete quotation. Even small differences can have a significant impact on price and suitability. In addition to the type designation, the** type of conductor**, the cable shield or the cross-section of the cable also play a role. The designation “RM” is important for the type of conductor, which means: round and stranded. Alternatively, there is “RE”, which means round and solid. The RE variant is cheaper in many cases, but is not common everywhere. If you are not sure about this, you should check exactly which variant is best suited to your application.

Don’t forget the voltage class

In terms of voltage class, 12/20 kV is the most popular range. Nevertheless, there is always a technical elaboration of which voltage class is required for the respective case. Depending on the application, for example, 6/10 kV or 18/30 kV could also be considered. An incorrect specification of the voltage is usually due to an error in the transmission of information and can lead to an unsuitable cable being offered. In the worst case, this is only noticed after delivery, which leads to considerable delays.

“Thick coat” – what does that actually mean?

Many buyers demand a “thick coat” without specifying exactly what it means. But be careful! Since the new VDE standard 0273-620 was introduced in December 2024, the rule of nominal values has been dropped. Instead, the nominal values have been redefined as minimum values. It is therefore mandatory to specify the corresponding minimum value even if a thick sheath is required. Most thick sheaths are between 3 – 3.5 mm and depending on the conditions, such as very stony ground, a thicker sheath may also be appropriate. It is best to check in advance what conditions your request is based on and then submit it with as much detail as possible.

Good planning is half the battle – the right sheath thickness and individual length make all the difference when it comes to costs and installation.

The right individual length can save costs

The standard length for single drums is 1000 m. But it can be worthwhile going up to 1500 m or 2000 m – if the installation conditions permit. Why?

• The larger the drum, the more kilometers can be loaded and the lower the price premium.
• Fewer drums can mean lower freight costs.
• Longer individual lengths can save joint costs and time.

Of course, the ideal length also depends on the installation options. But if you are a little more flexible here, you may be able to save a lot of money.

Length tolerances – what makes sense?

A very tight length tolerance is often required when ordering cables. But beware: the more precise the length specification, the more expensive production becomes. Why? The production of a cable starts with the cable conductor and this is produced in long lengths. With each processing step, the production length of the conductor becomes shorter – right up to the final length. If you demand an exact length without tolerance, you increase the waste in the factory, which ultimately drives up the price. A realistic tolerance can therefore save money, as deviations also occur when the cables are actually laid.

What happens to empty drums?

Not every customer has the same requirements when it comes to cable drums:

• Some continue to use them for their own purposes, for example for rewinding.
• Others want them collected because they have no further use for them.

As drums are a considerable cost factor and should be returned to the cycle, it makes sense to clarify at an early stage whether an empty drum collection is desired. This saves effort, time and money.

Precise information on execution avoids misunderstandings

Production planning is a complex matter. Every order goes through several phases:

• material procurement
• capacity planning
• logistics

Specifying an approximate delivery period helps the factory to coordinate all processes optimally. Even if the exact date has not yet been determined, at least a rough time frame (e.g. “August 2025”) should be specified.

Precisely determine delivery location – DAP to where?

Most cable drums reach Germany via the port of Hamburg. But whether the delivery then goes to Kiel or Freiburg is a significant cost factor. The exact specification of the delivery location helps to realistically calculate the freight costs. Depending on this, further logistical transport can be planned and optimized in advance.

Observe acceptance times

Not every construction site or warehouse can accept goods around the clock. If you only accept deliveries at certain times (e.g. Monday and Wednesday), you should always specify this in your offer. This will help to avoid incorrect deliveries and additional freight costs. The earlier the suppliers know when the ordered goods can be delivered, the better the entire process can be coordinated.

Metal prices – when to fix?

The metal price can make up a large proportion of the cable price. There are therefore two sensible options:

• Fixing on the day the order is clarified – ideal for those who want planning certainty early on.
• Average price for the month before delivery – can be an interesting alternative if metal prices fluctuate.

Which option is best for you depends on the market situation and your individual risk strategy. If you remain flexible, you can benefit from lower average prices – if you need planning security, it is better to lock in early.

Always compare offers in detail!

Many offers appear cheaper at first glance – until suddenly high drum rental fees appear. Such hidden costs are annoying. Therefore: ✅ Check all costs in advance! ✅ Calculate not only the cable price, but also additional costs such as freight and reels!
✅ Transparency in the quote saves a lot of money and hassle in the end! By the way: With us, the reel costs are already included in the price.

Conclusion: A detailed cable inquiry saves time, money and nerves!

The most important rule is: the more relevant information an inquiry contains, the faster, more precise and cheaper the quote can be prepared. A little more effort in the inquiry can ultimately avoid high costs – and ensure a smooth process.